I have specified assets for upload. Why is the “Finalize” button still disabled?

  • Updated

If the FPS values are 0 or above the maximum of 120, the Finalize button will be disabled until acceptable values are entered in the FPS text field. For Chrome browsers, the FPS values will be indicated next to the text fields. For other browsers, use the Alegion Video Validator to determine the FPS value.

It is best to use the recommended values as they indicate the asset’s actual FPS value; however, you may enter any other value within the range of 1 and 120. Note that in specifying a different FPS value to what is true of the asset, other issues may surface further along the workflow (see Why is frames per second (FPS) important?).

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