Troubleshooting accessible URLs with unsupported video formats or data corruption

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What we'll cover

Troubleshooting accessible URLs with unsupported video formats or data corruption error messages.

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  1. Try playing the video in a Google Chrome browser.
  2. If you are using Google Chrome, disable hardware acceleration in Google Chrome's Advanced Settings, and relaunch the browser.
  3. If issues persist refer to Asset Troubleshooting Steps.
 
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